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WB Insider Rewards Program Conclusion
How do I know my final point balance?
Your final point balance will be sent to you in an email from WB Insider Rewards. If you qualify for any rewards, the email will include a coupon code for you to redeem at WB Shop by no later than Dec 31, 2012. The coupon code will be for the value of the rewards you are eligible for.
What titles can I select from with my reward coupons?
There is a selection of over 100 titles including Blu-rays and DVDs. Click here to view the list.
What do I do if I have lost my coupon code?
Please contact Customer Service here. They will send you the same code you previously received via an email from WB Insider Rewards.
I have not received the product(s) I ordered with my reward coupon. How do I find out the order status?
Can I still collect points for codes I have not added to my account?
To qualify for points, all DVD and Blu-ray codes had to be submitted on wbinsiderrewards.com no later than July 29, 2012 at midnight PST. The same applies to Warner Bros. movie tickets. We can no longer accept codes and issue points as the program has concluded.
I didn't receive an email with a reward coupon code for the points I had in my account. How do I get it?
If you had more than 500 points in your account on July 31, 2012 you qualified for a reward. The code was sent to the email address you registered with WB Insider Rewards two times. Please check your spam folder. If you do not find the email, please contact our Customer Service and they will resend the same coupon code to your email address.
I have other questions not answered here. Can I speak to a live person?
WB Insider Rewards has a wonderful support team. Please contact customer support. They will help with your request and respond.
What happened to my discounts?
All WB Insider Rewards benefits, including discounts on WBShop.com products will conclude with the program on July 30, 2012